Refund policy

Return & Exchange Policy

No Refund Policy
We do not offer refunds on any purchases.

Exchange Policy

• Eligibility for Exchange:
  Items can be exchanged only if returned in their original condition (e.g., sarees must have original folds intact).
  • Exchanges must be initiated within 48 hours of receiving the product.
• Exceptions:
  • Due to hygiene reasons, Jewelry and saree blouses are not eligible for exchange.
  • For ready-to-wear clothing, please refer to the size charts carefully to minimize returns.

Defective or Damaged Items

• We only replace items if they are defective or damaged.
• To request an exchange for the same item, please contact us at [your email].

Shipping Costs & Responsibility

• Customers are responsible for all shipping costs related to returns or exchanges.
• Shipping costs are non-refundable.
• Depending on your location, the delivery time for the exchanged item may vary.

Important Shipping Guidelines

• If returning an item valued over $75, consider using a trackable shipping service or purchasing shipping insurance.
• We cannot guarantee that we will receive your returned item.